The Rutland Hotel

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8.6
Excellent(830 reviews)
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hotel

The Rutland Hotel

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF
8.6
Excellent(830 reviews)

hotel
Check-in: From 14:00
Check-out: Until 11:00
Continental, Full English/Irish, Vegetarian, Vegan, Buffet breakfast

Details above come from this property’s Booking.com listing and can change without notice. We hold no prices or availability — please confirm anything that matters to your stay with the property before booking. Spotted something wrong? Tell us and we’ll fix it.

Free WiFi
Laundry

About this property

The Rutland takes up three addresses of a white Victorian terrace on Queens Promenade, five storeys of bay windows looking out over Douglas Bay.

From the pavement you get the full run of the facade: cream stone, a pillared porch, tiers of bays above it, the hotel name on a navy board over the door. Steps lead up into a bright hallway with a reception desk and a staircase behind it.

The seafront lounges

The rooms guests settle in here face the water. One lounge has armchairs pulled up to a deep bay window with the sea filling it. Another is broader and tiled, with a bar along one side and a red-panelled counter of bottles behind the stools. The dining room is laid with white cloths and orange napkins, and breakfast comes off a counter of croissants, cereals and hot trays.

The bedrooms

Bedrooms are plain and roomy: pale yellows and soft blues, green curtains, small framed seaside prints. Some are doubles with wooden headboards and a desk in the corner, some twins with beds set well apart, some singles with brass-effect frames. The executive doubles look over the bay and add a sofa bed. Bathrooms differ: a bath with the shower over it in one, a glass enclosure in marble-effect tile in another. Each has satellite TV, a telephone, a kettle tray and a hairdryer.

Along Queens Promenade

Queens Promenade runs above the sand at the northern end of the bay, so Douglas Beach is a walk down and the seafront into Douglas centre is flat the whole way. The horse tramway runs along the same front.

Who the Rutland suits

Guests who want the seafront rather than a kitchen of their own: a room, breakfast laid on, a bar, and somewhere downstairs to sit and watch the bay. It works for a couple of nights, a work trip, or a longer stay where the lounge matters as much as the room.


What this place offers

Great for your stay

  • Restaurant
  • Free WiFi
  • Room service
  • Non-smoking rooms
  • Luggage storage
  • Laundry
  • Lift
  • Beachfront
  • Beach
  • Bar

Bathroom

  • Toilet

Outdoors

  • Beachfront

Activities

  • Beach

Location

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF

What guests say

Recurring themes at The Rutland Hotel

Written by us from recurring themes across 40 written reviews sampled from the 837 on Booking.com, read in August 2026. Counts show how often a theme came up in that sample.

Guests consistently mention

  • Staff draw the most praise of anything here.

    Came up in 19 of 40 written reviews

  • Breakfast is well received by most.

    Came up in 17 of 40 written reviews

  • Cleanliness is praised consistently and criticised by nobody in our sample.

    Came up in 14 of 40 written reviews

Worth knowing before you book

  • Stairs are a recurring complaint with no offsetting praise at all.

    Came up in 8 of 40 written reviews

  • Beds are the clearest soft spot, criticised more than twice as often as praised.

    Came up in 7 of 40 written reviews

  • Room temperature comes up as a problem with nothing said in mitigation.

    Came up in 4 of 40 written reviews

How guests rate it

Booking.com’s category averages, out of 10.

Staff
9.3
Facilities
8.5
Cleanliness
9.1
Comfort
8.8
Value for money
8.8
Location
9.0
Free Wifi
8.7

Keep looking

Explore more of Douglas

More in the same line: Douglas hotels.

Worth a look while you’re here: Manx Electric Railway (Derby Castle) and Douglas Bay Horse Tramway.

Map view

Explore around this stay

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